Every Restaurant Owner Will Agree That These Are Their 5 Biggest Pain Points…This Is How You Can Solve Them

Jamie Baxter
2 min readMay 26, 2021

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If you’re a restaurant owner, you know the joy of running your own business, building community, and being part of guests’ daily lives and significant celebrations. But, you also understand the ongoing challenges and surprises that restaurant owners must tackle.

Remember, you’re not in this alone. Here are the 5 biggest pain points that restaurateurs face, plus some technological tools and old-school strategies to help you address each one.

1. The Problem: Manual Operations

The Solution: For every challenge that restaurant owners face, there’s an existing technology to help. Toast offers POS software with flexible front-of-house, back-of-house, and guest management features. Sage Business software addresses accounting and forecasting tasks. Qwick helps restaurants schedule staffing with a few simple taps, while HungerRush can organize no-contact payments and deliveries. Check out our full blog post for more of the best restaurant tech here.

2. The Problem: Recruiting and Staffing

The Solution: On-demand staffing platforms like Qwick give you the flexibility to find qualified individuals when you need help the most. Through the company’s new Qwick Start program, restaurants can try the software with no barrier to entry and a 0% markup.

3. The Problem: Managing Operating Costs

The Solution: A basic search uncovers plenty of financial and operational management tools to help monitor food costs and maximize margins. xtraCHEF, for example, lets you manage recipes and inventory, order more efficiently, automate accounts payable efforts, and control restaurant finances. Features like these can help you take a smarter and more agile approach to run your business.

4. The Problem: Keeping Up With Rules and Regulations

The Solution: Get to know your state’s food regulations. Keep an eye on related news and trends. Make an effort to meet relevant local officials from your state’s health department. By being proactive, it’s easier to stay on top of new rules and avoid surprises.

5. The Problem: Attracting and Retaining Customers

The Solution: Great food matters, of course, but people also choose restaurants that provide great experiences. So, start with the basics. Encourage your staffers to be professional, courteous, and engaged throughout each customer interaction. Check out this guide to hiring quality restaurant staff full of advice on filtering candidates and helpful restaurant recruiting tools to help take the load off your plate.

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Jamie Baxter
Jamie Baxter

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